Support Center

We're here to help you get the most out of Pantrio. Reach out anytime — we'll get back to you as soon as possible.

Email Support

Get in Touch

Send us an email and our team will respond within 24 hours on business days.

Average response time: under 24 hours
dayyanwani765@gmail.com

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Common Questions

How do I scan ingredients?

Open the Pantrio app and tap the camera icon on the home screen. Point your camera at your ingredients one at a time or as a group. The AI will detect and list what it sees. You can review and edit before generating recipes.

My scan isn't recognizing an ingredient. What should I do?

Make sure the ingredient is well-lit and clearly visible. Try placing it on a neutral background. You can also manually add ingredients by typing their name. If the issue persists, please email us at dayyanwani765@gmail.com with a screenshot.

How do I change my dietary preferences?

Go to Settings → Dietary Preferences from the app menu. You can toggle options like vegan, gluten-free, keto, halal, and more. All recipe suggestions will immediately update to respect your choices.

How do I cancel my subscription?

You can cancel your subscription anytime from the app store (App Store for iOS, Google Play for Android) under your subscriptions. If you need help, email us and we'll assist you right away.

Is my data private?

Yes. We take privacy seriously. Please review our Privacy Policy for full details. Your ingredient scans and personal data are never sold to third parties.

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